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SHIPPING AND DELIVERY


 General

All orders will be processed and shipped within 48 hours from our distribution centre. All orders will be shipped via our preferred courier partners (i.e. SF Express, Hong Kong Post for local orders; Hong Kong SpeedPost or DHL or SF Express for international orders). If an order placed on Friday or a day before public holidays, the order will be processed on the following working day. An order would NOT be processed if delivery address is APO/PO Box.

For Hong Kong and Macau delivery, orders may take 3-7 days to be arrived; while for international orders due to international shipping and custom clearance involved, orders may take up to14-21 days to be arrived.

ShippingConfirmation

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (if applicable).

Shipping Fees

Shipping For Hong Kong and Macao:

For Order below HKD600:HKD50/order as shipping cost

For OrderHKD600 or above: Free shipping

Shipping For International:

For order below HKD2000: HKD300/order as shipping cost

For orderHKD2000 or above: Free shipping

(Customers need to bear the import duties/VAT for their order to be delivered to the overseas countries.)

Backorders

If one or more of the items in your order is out of stock, your order will be on hold and our customer service representative will contact you for re-scheduling the delivery of your order.Once your order has been shipped, delivery notification will be emailed to you accordingly.